This document is a translation of the Data Protection Statement in German. In the event of a conflict between the German version of the Data Protection Statement and this translation, only the German version of the Data Protection Statement is legally binding.
The company Alpin Juwel GmbH, Haidweg 357, 5754 Saalbach Hinterglemm is responsible for the processing of your personal data on our website.
We take the protection of your personal data very seriously. We process your personal data according to the legal data protection guidelines as well as this data protection statement. The use of our website is generally possible without providing any personal data. Insofar as personal data (for example name, address or email address) is collected on our website, this takes place on a voluntary basis as far as possible.
This website uses Google Analytics, a web analysis service of Google Inc, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA („Google“) on the legal basis of overriding legitimate interest (analysis of the use of the website). We have concluded an agreement with Google for order data processing.
When you open our website, software is used to establish a connection to the servers of Google and data is transmitted to Google servers partly located in the USA. Google Analytics also uses cookies to store information about the website user and to analyse the use of the website by the website user.
This website uses the function “IP anonymisation”. In doing so, your IP address is first shortened and thus rendered anonymous within member states of the European Union or in other contracting states to the Agreement regarding the European Economic Area. Only in exceptional cases is the full IP address transmitted to a server of Google in the USA and shortened there.
According to information provided by Google, Google will use the collected data to analyse the use of the website, to compile reports about the website activities and to provide additional services connected with the website use and Internet use.
Google will also transmit this information to third parties insofar as this is legally proscribed or insofar as these third parties process this data on behalf of Google.
You can find detailed information on the handling of user data by Google Analytics in the privacy statement from Google Google or from Google Analytics.
This website uses Facebook Pixel, a web analysis service of Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland („Facebook“) on the legal basis of overriding legitimate interest (analysis of the use of the website). For this purpose, we have concluded an agreement with Facebook for order data processing. The data is partially transmitted to the USA. The transmission of the data to the USA takes place on the basis of privacy shields.
When you open our website, software is used to establish a connection to the servers of Facebook and data is transmitted to Facebook servers partly located in the USA. Facebook Pixel also uses cookies to store information about the website user and to analyse the use of the website by the website user.
According to information provided by Facebook, Facebook will use the collected data to analyse the use of the website, to compile reports about the website activities and to provide additional services connected with the website use and Internet use.
Facebook will also transmit this information to third parties insofar as this is legally proscribed or insofar as these third parties process this data on behalf of Facebook.
You can find detailed information on the use of user data at Facebook in the privacy statement from Facebook.
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After submitting the contact form, the personal data you have provided is processed by the controller responsible for data protection for the purpose of processing your inquiry on the basis of the consent provided by submitting your form.
There is no legal or contractual obligation to provide personal data. Not providing this data solely has the consequence that your inquiry is not transmitted and we are not able to process it.
You have the right to revoke your consent in writing at any time without affecting the legality of the processing conducted on the basis of the consent up until the revocation.
Additional processing of the data takes place, which is consistent with the original purpose for processing, on the same legal basis for the purpose of direct marketing in forms that do not require consent, such as the addressed postal sending of advertisements, until this is objected to. In this case, the data is passed on to the shipment service provider.
You have the right to object to the use of your personal data for the purpose of direct marketing at any time via written notification. In the event of an objection, your personal data will no longer be processed for the purpose of direct marketing.
After submitting the form, the data mentioned above is processed by the controller responsible for data protection for the purpose of fulfilment of the agreement for the duration of the agreement on the basis of the agreement concluded with the online booking.
There is no legal or contractual obligation to provide personal data. Not providing this data solely has the consequence that the online booking is not possible.
In addition, the data is also transmitted to the respective bank institution / payment provider for the purpose of debiting the price of the agreed service, to the registration office within the scope of the Reporting Act as well as to our tax consultant to meet our legal tax obligations.
Additional processing of the data takes place, which is consistent with the original purpose for processing, on the same legal basis for the purpose of direct marketing in forms that do not require consent, such as the addressed postal sending of advertisements, until this is objected to. In this case, the data is passed on to the shipment service provider.
You have the right to object to the use of your personal data for the purpose of direct marketing at any time via written notification. In the event of an objection, your personal data will no longer be processed for the purpose of direct marketing.
By ticking the checkbox, you consent to the processing of the personal data you have provided for the purpose of receiving information regarding Offers, Promotions, News, Packages via an email newsletter from the controller responsible for data protection until revocation and/or objection.
There is no legal or contractual obligation to provide personal data. Not providing this data solely has the consequence that you do not receive the email newsletter.
You have the right to revoke your consent in writing at any time or by clicking the unsubscribe link in the email newsletter without affecting the legality of the processing conducted on the basis of the consent up until the revocation.
You also have the right to object to the use of your personal data for the purpose of direct marketing in the same manner. In the event of an objection, your personal data will no longer be processed for the purpose of direct marketing in the form of an email newsletter.
We process your personal data with the support of data processors who support us in providing our services (e.g. web hosts, email newsletter sending services). These data processors are obligated to the strongest protection of your personal data and are not allowed to use your personal data for any other purpose than the provision of our services.
The forwarding of your personal data only takes place to typical business service providers such as banks (in the case of bank transfers to you), tax consultants (if you appear within our accounting), shipment service providers (in the event of shipments to you), etc.
For the purpose of monitoring the technical functionality and increasing the operating security of the web server on the basis of the overriding legitimate interest of the controller (technical security measures), this website processes the following personal data in a server log file:
This data is only temporarily stored as personalised data. Afterwards, the IP address and host name are made anonymous.
You have the right to information, correction, deletion and restriction of the processing of your personal data.
Insofar as the legal basis for the processing of your personal data depends on your consent or an agreement concluded with you, you also have the right to data portability.
You have the right to revoke any consent you may have granted for the processing of your personal data. The legality of the processing of the personal data up to the point of revocation is not affected by the revocation.
You have the right to object to the use of your personal data for the purpose of direct marketing. In the event of an objection, your personal data will no longer be processed for the purpose of direct marketing.
In addition, you have the right to submit a complaint to the supervisory authority (Österreichische Datenschutzbehörde, Wickenburggasse 8, 1080 Vienna, dsb@dsb.gv.at).
Beside our website we do also operate optimized landing pages for means of hotel online marketing. To process your request, reservation, order, activation, registration or the transmission of other contact forms on our website as well as to save and store your data we use cloud services, CRM systems and software provided by ADDITIVE Srl, 39011 Lana (BZ), Italy (“ADDITIVE”), our partner in the field of hotel digital marketing. The adequate level of data protection is based on data processing agreements with the respective company.
Our landing pages use Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics enables website operators to analyse the user behavior of the visitors. The information about the user behavior is transmitted to and stored by Google on its servers.
Your IP address is collected but immediately anonymised (for example by deleting the last 8 bits). As a result the geolocation data is less accurate.
You can prevent the data collection connected to your use of our online services through cookies and the processing of this data by Google, by installing the browser-plugin available at the following link:
https://chrome.google.com/webstore/detail/google-a...
ADDITIVE has an insight into data gathered through Google Analytics. This data will be used only to analyse the use of our websites and to evaluate our marketing and distribution strategies.
Our website and landing pages also use functions provided by ADDITIVE for the multi-channel monitoring of the use of our websites as well as marketing and distribution strategies like landing pages, newsletter and social media presence. Information about your visits and submitted forms on our websites are also transmitted to ADDITIVE in order to evaluate and optimize our marketing and sales measures.
The data processing takes place in accordance with the requirements of art. 6 para. 1 lit f (legitimate interests) of the GDPR.
Our objective in accordance with the GDPR (legitimate interests) is the improvement of our products and services and our web presence through the analysis of the use of our website as well as marketing and distribution strategies.
Our website and our landing pages also use remarketing functions provided by Google Inc. (“Google”) and by Meta Platforms Inc. (“Meta”). Therefore, Meta and Google will know that you have visited our website. This way visitors of our website and of our landing pages will find ads adapted to their interests on Google’s advertising platforms and on the social media platforms Facebook and Instagram.
The data processing takes place in accordance with the requirements of art. 6 para. 1 lit a (consent) of the GDPR.
When you visit our landing pages a banner will inform you about the use of cookies for remarketing functions. If you continue using the website or click on the respective button you consent to the use of cookies. You can deny your consent anytime, by visiting the page containing the cookie information and denying the use in the banner that will be displayed.
In order to increase customer loyalty and to sell our services and additional services we use hotel online marketing software provided by ADDITIVE Srl, 39011 Lana (BZ), Italy (“ADDITIVE”) within the field of hotel marketing automation.
Therefore your data, which we gather and process in connection with your request, reservation, order, activation, registration or the transmission of other contact forms on our website, will be analysed and used to provide you with automatically generated offers for our services and additional services. Through the use of these services and systems your data will be processed and stored, at least in part, also outside of the EU or the EEC. The adequate level of data protection is based on data processing agreements.
You can deny the use of your data for this purpose anytime by clicking on the “unsubscribe” link in the respective message.
The data processing takes place in accordance with the requirements of art. 6 para. 1 lit f (legitimate interests) of the GDPR.
Our objective in accordance with the GDPR (legitimate interests) is the prevention of competitive disadvantages, the increase in brand awareness and the maximisation of our economic success through an optimal use of the acquired contacts.
On our website you have the possibility to buy vouchers by using the integrated voucher software. To process your purchase and to save and store your data we use software provided by ADDITIVE Srl, 39011 Lana (BZ), Italy (“ADDITIVE”) in the context of voucher marketing. Through the use of these services and systems your data will be processed and stored in the EU.
The data you provide is required to fulfil the contract or to carry out pre-contractual measures. Without this data we cannot conclude a contract with you. The data will not be transferred to an outside third party, except for your credit card data which will be transferred to the payment provider and to our tax accountant to fulfil our tax obligations.
The data processing takes place in accordance with the requirements of art. 6 para. 1 lit a (consent) and/or lit b (processing necessary for the performance of a contract) of the GDPR.
On our website you have the possibility to subscribe to our newsletter. For the subscription we need your email address and your consent to receive our newsletter through ADDITIVE, our provider for hotel e mail marketing. To provide you with relevant information we also gather and process voluntary information concerning interests, name, date of birth and country/region of origin in our hotel newsletter tool.
After signing up for our newsletter you will receive an email containing a link to confirm the subscription.
Your subscription can be cancelled any time by clicking on the cancellation link in the respective newsletter.
To process your subscriptions and to send our newsletters we use software provided by ADDITIVE Srl, 39011 Lana (BZ), Italy (“ADDITIVE”). Through the use of these services and systems your data will be processed and stored, at least in part, also outside of the EU or the EEC. The adequate level of data protection is based on data processing agreements.
